Frequently Asked Questions
What Payment Methods Do You Accept
You can checkout using paypal or any major credit card.
How Long Does Shipping Take
Shipments usually arrive 6-12 days after processing.
If you have received a tracking number you can track your order HERE
Do You Provide Tracking Information
Yes, we will send you a tracking number via email once your order ships. If you haven’t received tracking info within 5 days, then please contact us.
Can I Modify My Order
If you would like to add items to your existing order, please place an additional order. We do not store your payment information, so we cannot change the order.
Can I Cancel My Order
Unfortunately orders cannot be canceled after they are placed.
I Ordered Multiple Items But Only Received One
We work with multiple global partners, so it can happen that your items are shipped separately; this is to speed up delivery. Don’t worry, you will get the items that you ordered.
Returns And Refunds
We want you to be completely happy with your purchase.
You are entitled to refund Your Order within 30 days of your purchase.
The deadline for refunding an Order is 30 days from the date on which you
received the goods or on which a third party you have appointed, who is not
the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your
decision by contacting us HERE
We will reimburse You no later than 14 days from the day on which you have made contact with us.
We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.